Support Center

Can I cancel my concierge order?

Last Updated: Jul 20, 2017 06:00PM BST
We may be able to accept cancellation of your order depending on the order status, please contact us as soon as possible if you wish to cancel.

Once our Concierge team have placed an order we are only able to cancel within the terms of the retailers cancellation policy. Please note that the Concierge order fee or in-store collection fee are not refundable.
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